Choice Home Warranty is a company that repairs or replaces appliances that break down due to wear and tear, in exchange for an annual premium. They offers 3 types of Home Warranty plans – Basic Plan, Total Plan and Optional Coverage. It’s difference is in the items covered by each plan.
Which all items are covered in each plan ?
Plans | Items Covered |
Basic Plan | Heating system, Plumbing system, Electrical System, Plumbing stoppage, Water heater, Whirlpool bathtub, Oven / Range / Stove, Cooktop, Dishwasher, Built-in microwave, Garbage Disposal, Duct work, Garage door opener, Ceiling and Exhaust fan. |
Total Plan | Air conditioning system, Refrigerator, Cloth washer, Cloth Dryer. ( plus every items in the Basic plan) |
Optional Coverage | Pool/Spa, Well pump, Sump Pump, Central Vacuum, Limited Roof Leak, Septic System, Septic Tank Pumping, Second Refrigerator, Stand Alone Freezer. |
How to choose the right Plan ?
Selecting the right Choice Home Warranty Plan could be a tough decision for many people. This is because of a lack of framework to make that decision. Even though we are focusing only on the plans provided by Choice Home Warranty, it is important to ask ourselves two important questions, before asking for the right plan.
Question 1: Do I need a Home Warranty Plan ?
Let’s address this question from the point of view of 3 people: Seller, Buyer and Home Owner.
- Seller – If you are a seller, then it is highly advisable to get a Home Warranty Plan because of two reasons. First reason is that it will help to fetch a better ask price. Second reason is that it will avoid legal complication if any appliance get’s damaged, or you will end up paying for a new appliance, may be months after closing the sale. That will not put you in a happy position.
- Buyer – Buyer decision should mostly depend on the age of the house. If it’s a brand new one, with all new appliances then the probability of one getting damaged is unlikely. I won’t dare to say that it will never happen. But if is not a brand new house, then you won’t know the condition of each appliance. Many faults might not be caught in the inspection. The risk is more in the scenario. So it is highly advisable to get a Home Warranty in the first year, at least. If Seller is paying for that then you don’t have any initial cost. Some Buyers prefer the amount that Seller pays for this Home Warranty to be given directly to them. So that will be invested in a High Return investment and it will be used incase any appliance breaks down. Either way it is advisable to set you expectation right. You should read the contract thoroughly. You should be aware of all expenses you will end up paying like co-pay, service fees etc. even though those might be less compared to the appliance cost.
- Homeowner – Home owner is already aware of the health of all appliances. What they should be aware is the fact that Money + Time + Effort always equals the cost of the appliance!! If we are saving money then time might be required to reach out to the customer support of Choice Home Warranty or any other Home Warranty company. If a big appliance break down it is worth it to invest time like this than the Money. Else, it’s the other way around.
Question 2 : Should I buy the Home Warranty Plan from Choice ?
Just like all Home Warranty companies, Choice also has many people who attack it for the poor experience, and many others who appreciate it for the Money saved due to replacing an otherwise costly appliance without causing any trouble.
For example, below are two examples, where people are happy and angry with what they got.
So, the most important thing to do is to set the expectation right. Read the contract thoroughly. Understand the process of getting your appliance fixed or replaced from end to end.
Question 3 : Which is the best Choice Home Warranty Plan for me ?
Last comes the obvious question. Which is the right plan for me ? It depends on the Appliances you want to include in this plan and the premium you are willing to spend for this.
Let me first highlight one aspect of the premium. The premium is highly negotiable. Don’t readily pick the first quote they give you, irrespective of the plan you choose.
Now, we need to decide the appliances we need to include. More importantly we should know what is covered in each plan. Otherwise the expectation and reality won’t meet when an appliance breaks down.
For example, you want a coverage for Garage Door. You see an item related to that in the Basic Plan and pick that plan. In that case it will be a wrong decision because the item included in the Basic Plan excluded Doors and Door Track Assemblies. Now let’s see for each item, what component is covered and what is not covered by Choice Home warranty plans.
What parts are covered in each item ?
Base and Total Plan
Items | Covered | Not Covered |
Heating System / Air Conditioning System |
|
|
Ductwork |
| Collapsed/clogged ductwork |
Plumbing System / Stopage |
|
|
Electrical System |
|
|
Waterheater (Gas/Electric) |
|
|
Oven / Range | All components and parts | NA |
Cooktop | All components and parts | NA |
Dishwasher | All components and parts | NA |
Built-in Microwave | All components and parts | NA |
Garbage Disposal | All components and parts | NA |
Garage Door Opener | All components and parts |
|
Ceiling, Attic and Exhaust fan | All components and parts | NA |
Optional Coverage
Optional Items | Covered | Not Covered |
Pool / Spa Equipment |
|
|
Well Pump | All components of pump used for main dwelling |
|
Sump Pump | All Components |
|
Central Vaccum | All Components | NA |
Roof | Repair of shake, shingle, and composition roof leaks over the occupied living area |
|
Stand Alone Freezer / Second Refrigerator | All components |
|
Spetic Tank Pumping | Main line stoppages/clogs | NA |
Septic System |
|
|
Sprinkler System |
| NA |
Stand Alone Icemaker | All components | |
Trash Compactor | All components |